Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.
Here is Week 5 of our Bio-One Weekly Wrap-Up.
Chocolate Spill Makes for a Sweet Cleanup
In Scranton on March 25, Juan and Nicole Morales received a call for a "chocolate" cleanup. Assuming this was code for a sewage back-up, they rushed to scene to find a different situation entirely. Approximately 100 gallons of milk chocolate had spilled, covering asphalt outside a local business.
This is certainly the sweetest smelling job a Bio-One office has ever taken, but Nicole clarified, "That smell was nice for the first few minutes but at the end I felt sick. Good thing we had an awesome team that pushed through and got this done!"
After scraping the chocolate with a forklift and pressure washing the area, the Bio-One team received a five-star review. Well done!
Behind the Scenes with Citizen's Academy
Many Bio-One owners sign up for their local Citizen's Police Academy to acquaint themselves with the activities of their local police department. This week, Bio-One owner, Ginger Akemon, in Jacksonville, FL earned her Citizen's Police Academy certificate from the Clay County Sheriff's Office.
"Definitely a learning process. Each County has their own, my goal is to go to each county's classes. This was 10 weeks long and over an hour drive each way, but well worth it, " said Ginger.
Hoarding Transformation in Long Beach
Have you ever seen hoarding shows on TV? Our team has first-hand experience remediating these situations with care and compassion. From clutter, trash, to animal hoarding, we understand that the removal of items can be stressful and sometimes overwhelming for families involved. Bio-One will make it a priority to establish trust to ensure everyone is comfortable and ready for each day to begin.
It's as simple as 1, 2, 3.
First, we always offer estimates at no cost to you. An experienced crew leader will tour the home and propose a plan based on your needs, expectations, and goals.
Second, our certified technicians are trained to be mindful of all possessions. We make it a priority to find and save items of value whether that's a wallet, coin collections, legal documents, photo albums, or baseball cards.
Third, we want to make sure you are 100% satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.
Here is Week 4 of our Bio-One Weekly Wrap-Up.
New Start for New Haven Veteran
In New Haven County, Bio-One and Junkluggers answered the call to help a veteran and his disabled wife. The couple were overwhelmed with a hoarded home and much of their furniture would need to be disposed due to biohazardous conditions. With Bio-One's Help First, Business Second motto in mind, Bio-One owner, Matthew Hill, teamed up with Junkluggers to re-furnish the home with gently used furniture at no cost to the client.
“Anytime we can give a little more to our clients, we always seize the opportunity,” said Hill. “Junkluggers has been an awesome organization with a great mission that fits nicely into what we are trying to accomplish.”
#HelpFirst for Heart-Breaking Scene
In South Carolina, Bio-One owner, Kris Elliott, was called to disinfect and clean a heart-breaking trauma scene. After hearing the family's story, he generously decided not to request payment for his services and shared their GoFundMe page on Facebook. As of March 20, Bio-One offices in North Carolina and South Carolina have contributed just under half of the total donations. This is #helpfirst at it's finest.
If you'd like to learn more about the family and donate, please visit their GoFundMe page.
Poker Run Supports Law Enforcement
Supporting local law enforcement is a 24/7 activity at Bio-One! In Tuscon, AZ, the Bio-One team participated in the South Arizona Law Enforcement Foundation (SALEF) poker run. SALEF collaborates with law enforcement to understand their greatest needs, and work with businesses in the community to raise money by presenting community events and submitting for grants.
Looks like they were gifted a beautiful day for cards, corn hole, and backing the blue.
Here is Week 3 of our Bio-One Weekly Wrap-Up.
Five 30 Yard Dumpsters
The team in Pensacola has been working non-stop on a two story home that required Bio-One hoarding services. Over the course of five days, they filled five 30 yard dumpsters, and found multiple antique pieces, photographs, sentimental items and cash that was promptly turned over to the client.
Look through the transformation photos on their Facebook page!
Backing the Blue in Omaha
The Bio-One team in Omaha dropped off bagels at the Omaha Police Department just before roll call, and Vanessa Urbach, the civilian crime and prevention specialist, tweeted a "Thank You" with shoutouts to Bio-One. Joining the conversation was our own Bio-One Twitter handle, Deputy Chief Ken Kanger, host of the What's Up Omaha Podcast, and a number of other officers in the department.
Kudos to the Omaha team for backing the blue!
Before Bio-One teams can help first, we have to ensure safety for every technician on the job site. This week, Bio-One owners took part in conversations about safety. Topics ranged from preventing common injuries on the job to attending OSHA training with Bob Easter. Jared Lafferty, Bio-One owner in Gwinnett County, even took the conversation to Twitter and featured safety protocols his team uses while on the job.
We couldn't be prouder of our teams for putting safety first!
Here is Week 2 of our Bio-One Weekly Wrap-Up.
14,000 lbs of Clothing Removed from Hoarded Home
In Indiana, the Marion County team remediated over 30+ years of hoarded clothes in a home. The team calculated that approximately 14,000 lbs of clothing were removed.
Bio-One’s teams know that every job represents a unique experience for our customers, who may have difficulty parting with deeply personal items that can range from clothing, video tapes, trash, and even animals.
We work with all of our clients in a step-by-step process that instills trust while properly ridding the space of items that can prove harmful. Learn more about Bio-One's hoarding services.
Bio-One Welcomes Two New Offices in Wisconsin
Two Bio-One offices launched in Wisconsin this week, and we are very excited to welcome Angela, David, Andrew, and Viktoriya to the Bio-One family. Learn about these amazing teams below!
Angela Welbes and David Levin are the owners of Bio-One of Madison. Both were born and raised in the midwest, and they met in 2015 while they were both living in Wisconsin. Their blended family consists of 3 daughters and a son. The COVID pandemic provided a personal reset that enabled an opportunity to join the growing Bio-One family and the ability to help the surrounding communities of Madison. They are excited to start this new venture together.
Andrew and Viktoriya Gonzales are the owners of Bio-One of Milwaukee. Andrew spent the last 24 years in the banking industry, in addition to serving on boards and committees for several Non-Profits, such as NAMI, Madison Development Corp and United Way. Viktoriya originally came to Wisconsin 16 years ago to further her education and loved it so much, she decided to stay. She has spent the last 12 years in telecommunications and management. Both have a passion for giving back to their community and have a drive to help those in the Milwaukee and surrounding area who are in need.
COVID-19 Disinfections Help Seniors in Charlotte, NC
This week, the Bio-One team in Charlotte, NC announced the renewal of a COVID-19 disinfection partnership with the Mecklenburg County Department of Social Services. This unique #HelpfFrst service offers free disinfections to seniors, 60 years of age or older. See their Facebook post below to learn more.
Rebecca Wallace, Bio-One owner, recently visited with Arizona Midday to share how the Bio-One team makes a difference on and off the job in Arizona and throughout the United States.
Arizona Midday - "Well we've got some help for your home right now. If you're feeling overwhelmed by a clean-up project, we've got help for you today. Rebecca Wallace is with Bio-One. Hi Rebecca. What is Bio-One?"
Rebecca - "So Bio-One is known for crime and trauma scene clean-up. However, we do a lot more than just that. We help people when there is a hoarding situation, so that they can regain their home and their lives again. We help with infectious disease decontamination, rodent droppings, odor abatement, basically if you think you might need a respirator to do the job we're the people you want to call."
Arizona Midday - "Wow, that's incredible. It's stuff we don't want to do. What made you decide to get into this line of work?"
Rebecca - "So, me and my husband live in Flagstaff most of the time and we were talking with some first responders and heard how when people pass away or they're hoarders there is no one that can help them. There's just no one who does this kind of work. So we decided we want to be able to help our community, help those around us during a time of need so they can actually move forward in their lives and not have to deal with the mess of maybe things that have happened that they don't want to have to think about."
Arizona Midday - "I love that idea. So in order to help your clients as much as possible, do you work with other companies? Tell me about that if you do."
Rebecca - "Yes, we do. We work with quite a few other companies, because what we do is just a piece of a whole puzzle. So we work with a lot of restoration companies, Best Option Restoration, they are state-wide like us so they can help us anywhere as well. We work with animal rescues, so if there is a hoarding situation that animals are involved in we can get the animals out safely and get them rehabilitated. We work with quite a few non-profits that help first responders if they're in a time of need or crisis. It's across the board. We work with all kinds of different people. Contractors. Mental health professionals. Anyone that can be a piece of that puzzle with us, we want to work with them.
Arizona Midday - "Oh, I love that. So what areas of Arizona does Bio-One cover?"
Rebecca - "We have offices all the way down from Tucson up to Flagstaff, and everything in-between. Our goal is to be able to help our clients within 90 minutes or less if there is an emergency. So we have offices everywhere. Any we're national. We have 120 offices throughout the US as well.
Arizona Midday - "Wow. That's incredible. So you work with businesses. You work with non-profits, but you're also really involved in the community too, right? Tell me about that."
Rebecca - "Yeah we are. It's important for us to give back. Our community is important. We live here. We're part of it. So in 2020 alone, we gave out over 25,000 bottles of chemicals that are approved by the EPA for COVID-19 decontamination. We have blood drives all throughout Arizona to help with the blood shortage. We donate PPE to first responders and victim advocates. And we have BBQ's throughout the state as well for all of our first responders just to tell them thank you for what they've been doing. They work hard and we want to make sure that they know we care.
Arizona Midday - "Rebecca Wallace, incredible work that you're doing with Bio-One. And thank you so much for spending time with us today.
Rebecca - "Thank you for having me."
Congratulations to John and Jennifer Symmons from Bio-One Charlotte on their first big hoarding job!
It was a 5 bed, 3 bath home with a garage and the clients were very happy with the results! They are learning more each job. Nice work Bio-One Charlotte!